Power 30: Responding to Direct Consumer Disputes
Zoom Meeting Link
Creditors continue to see increasing numbers of consumer disputes and responding appropriately, accurately, and timely isn’t always so cut and dry. Meanwhile, dispute responses are a frequent area of scrutiny for regulators. In this session, Erica will discuss requirements, legal issues, and recent trends related to direct disputes, helping you to learn what issues your company needs to focus on to comply with the FCRA.
Erica Kramer is a partner in Hudson Cook, LLP’s Tennessee office. She focuses her practice on regulatory compliance for a variety of consumer financial services companies including installment lenders, solar financing companies, buy here-pay here dealers, and auto finance companies.