Collector Certificate

Compliance Education | Front-Line Compliance Certificates

The NAF Association offers five online compliance training programs to help member companies with the training of their front-line staff. These programs are targeted online learning modules addressing the laws and regulations that most closely apply to a particular functional area. Each program includes two case studies. The case studies test the knowledge of the laws and regulations in the context of a “real world” scenario. The curriculum was developed by Hudson Cook, LLP.

After purchasing the certificate, you will receive an order confirmation containing details about accessing the course.

Federal Laws

Fair Debt Collection Practices Act (35 min.)
Equal Credit Opportunity Act & Regulation B (40 min.)
Federal Trade Commission Act Unfair and Deceptive Acts and Practices (35 min.)
Dodd Frank Act Unfair, Deceptive and Abusive Acts and Practices (30 min)

State Laws

State Anti-Discrimination Laws & Regulations (30 min.)
State Collection and Servicing Laws (30 min.)

Testing

Two case studies dealing with situations a collector could face with 15-20 questions relating to the laws applicability to the cases

Non-Member Price: $200

Member Price: $100