Estimated time to complete: 5 hours, 41 minutes

Federal Laws

  • Equal Credit Opportunity Act & Regulation B (40 min)
  • Federal Trade Commission Act Unfair and Deceptive Acts and Practices (35 min)
  • Dodd Frank Act Unfair, Deceptive and Abusive Acts and Practices (30 min)
  • Telemarketing Consumer Fraud and Abuse Prevention Act & Telemarketing Sales Rule (50 min)
  • Telephone Consumer Protection Act (50 min)
  • Federal Advertising Rules (30 min)
  • CAN SPAM Act (45 min)
State Laws

  • State Anti-Discrimination Laws and Regulations (30 min)
  • State Motor Vehicle Dealer Laws and Regulations Applicable to Consumer Credit (15 min)


  • Two case studies each with 10 questions relating to the laws applicability to the cases

Wonder if this program is right for your Front Line Team?

Click Here for a free 2-week trial.